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Privacy Policy

Welcome to DOCSAID, hereinafter referred to as the Website. We value your privacy and are committed to protecting your personal information. Please read the following Privacy Policy carefully before using this website to understand our information collection, use, and protection practices.

1. Scope of Application​

This Privacy Policy applies to all instances where you visit the Website, use our services, and engage in related interactions. Please note that this policy does not cover external links that may be included within this Website, nor does it apply to third-party websites not commissioned or managed by us. We recommend reading the privacy policies of other websites before accessing them to ensure you understand how they handle your personal information.

We emphasize that we only collect, use, and protect your personal information as described in this Privacy Policy. If you do not agree with this policy, please refrain from using the services and features provided by this Website.

We regularly review and update this Privacy Policy to ensure its consistency with our data processing practices and legal regulations. These changes will be announced on the Website, so we recommend checking regularly for the latest information.

2. Collection and Use of Data​

When you use this Website, we may ask you to provide specific personal information to enhance your service experience.

The following are some types of information that may be collected:

  • Name, email address, contact information: When you use our interactive features, such as registering an account, filling out surveys, or using email, we may collect this information to communicate with you and provide relevant support and services.
  • IP address, browser type, usage time: We may automatically collect your IP address, browser type, visit time, and other access log information. This information helps us improve website performance, enhance service quality, and ensure website security.
  • We may also conduct statistical analysis on data such as survey responses, but we ensure that these statistical results are anonymous and do not involve specific personal identities.

3. Information Security​

We understand the importance of protecting your personal data from unauthorized access, use, or disclosure. Therefore, we have adopted various technologies and procedures to ensure the security of your information. The following are the security measures we have taken:

  • Data encryption: We use encryption technology to protect sensitive information during transmission. This means that information is encrypted when it is transmitted from your device to our servers and vice versa, reducing the risk of unauthorized access.
  • Access control: We implement strict access controls, only granting authorized employees and service providers access to your personal information. These individuals undergo rigorous identity verification and can only access relevant information when performing specific tasks.
  • Password protection: Your account information and related data may be password protected. We strongly recommend choosing strong and unique passwords, regularly changing passwords, and not disclosing passwords to others.
  • Security audits: We conduct regular security audits to ensure that our systems and processes are robust enough to address evolving threats and risks.

Although we have taken various measures to protect your information, please understand that the internet is not an entirely secure environment. You should remain vigilant and avoid disclosing your personal information in unverified circumstances.

If you believe your account security is compromised or discover any security vulnerabilities, please notify us immediately so that we can take appropriate measures to protect your information.

Our website may contain links to other websites or services that are unrelated to us and may have their own privacy policies. We provide these links for your convenience to access more information about relevant topics. However, please note that when you click on these external links, you will leave this Website, and we are not responsible for the use of information on the websites these links lead to.

We strongly recommend reading the privacy policies of the relevant websites before visiting any external links to ensure you understand how they collect, use, and share your personal information. We cannot control the information collection practices of these external websites, so we advise caution when providing any personal information on these websites.

If you access other websites through our website, we recommend reading and understanding the privacy policy of that website to ensure your privacy is adequately protected.

5. Data Sharing​

We are committed to protecting your personal data and respecting your privacy.

We will not sell, exchange, or transfer your personal information to any unrelated third parties without your explicit permission.

Your personal information may only be shared in the following cases:

  • Your consent: In certain situations, we may request your explicit consent to share your information with third parties. For example, when you participate in promotional activities or cooperative programs, we may need to share your relevant information to complete related matters.
  • Legal requirements: We have an obligation to comply with applicable laws and regulations, including but not limited to court orders, legal proceedings, or government requests. In these situations, we may share your information to fulfill our legal obligations and legal procedures.
  • Public safety purposes: We may share your personal information to protect public safety and prevent fraud, security incidents, or illegal activities. This may include sharing information with law enforcement agencies, government agencies, or other relevant organizations.

In any case, we will make every reasonable effort to ensure that your personal information is adequately protected. We will not share your information lightly and will adhere to applicable laws and regulations and best practices in handling data sharing matters.

To provide a better user experience, we may use cookies and similar technologies on your device. Cookies are small text files that are stored in your browser on your device and are used to record information about your visits and interactions. This information may include visit times, visited pages, device information, etc.

We use cookies primarily for the following purposes:

  • Provide personalized user experience: Cookies allow us to remember your preferences and choices, thereby providing more personalized content and functionality when you revisit.
  • Analysis and improvement: We use cookies to analyze website usage patterns, understand usage habits, and page interactions, which helps us improve website performance and functionality.

You can manage cookie settings in your browser according to your preferences. Most browsers allow you to control, manage, or delete cookies. However, please note that disabling or limiting cookies may affect the functionality and user experience of some websites. If you choose to disable or limit cookies, you may not fully experience all the features provided by this Website.